Shipping and Returns
Shipping Policy
Turnaround
All orders are shipped within 48 hours Monday - Friday 8am - 5pm.
Carriers
We use the following carriers to deliver our orders:
USPS
UPS
FedEx
Returns, Refunds and Exchanges Policy
How To Return An Item
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 30 days of your purchase.
- Please .(JavaScript must be enabled to view this email address) to request a refund and we will assign you a tracking number.
- Mail your returned item to: Kwicksilver by Rimguard Inc. Returns Department Tracking # 3100 Stony Brook Drive Raleigh NC 27604
- Include in your package a signed letter stating the reason for your return and the original receipt.
Return Exceptions
Special Order items will not refunded.
Merchandise that has been worn, used, or altered will not be accepted for return or exchange.
Restocking Fee
All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.
Payment Policy
Accepted Methods of Payment
Credit Card (Visa, Master Card, Discover),
Paypal
Credit Card Charges
Your credit card will be charged when you place your order. If we are not able to fulfill your order for any reason your credit card will be refunded.
$25.00 OFF ANY WHEEL REPAIR
PRINT AND BRING TO BE REDEEMED
CALL 622-0553 for more details